Outreach Program

Hearth’s Outreach Program seeks to reach individuals aged 50 or older who are currently living on Boston’s streets, in homeless shelters, or who are at risk of homelessness.

Our Outreach and Prevention teams work across Greater Boston to prevent eviction filings, preserve tenancies, and connect older adults with the services needed to remain safely housed.

Developing affordable service enriched senior housing can take years, so to end older adult homelessness, we provide Outreach services. Outreach case managers work directly with local community shelters, hospitals, and other homeless agencies to identify homeless older adults aged 50+ in need of housing search services, as well as those at risk of homelessness who need prevention services. Case managers provide direct assistance to identify and obtain safe, affordable housing and facilitate access to physical health, mental health, financial, legal, and other critical social services.

After intake, case managers create individualized stabilization or housing plans tailored to each client’s circumstances. Some clients need short-term help, such as negotiating with a landlord to prevent a Notice to Quit or securing emergency rental assistance to resolve back rent. Others require ongoing support with benefits, recertification, or healthcare connections to stay housed. Together, Outreach and Prevention offer a continuum of early intervention that keeps older adults housed and prevents eviction whenever possible.

Case Management for Currently Homeless Individuals

Before, during, and after placement, Hearth Outreach Case Managers help to ensure that their clients are able to maintain long-term housing by:

  • providing direct assistance to identify and obtain safe, affordable housing;
  • facilitating access to medical needs, mental health supports, financial and legal assistance, and other critical social services.
  • stabilizing them within their homes;
  • helping them build social and community networks.

Housing Search Help

For Homeless and At-Risk Individuals 50+, our Outreach Case Managers work to find suitable, affordable housing in and around Greater Boston.

Hearth case managers work in collaboration with the following shelters:

  • Barbara McInnis House
  • Cardinal Medeiros Center
  • New England Center and Home for Veterans
  • Pine Street Men’s Inn
  • Pine Street Women’s Inn
  • Rosie’s Place
  • South Hampton Shelter
  • Women’s Lunch Place
  • Woods Mullen Shelter